If there's one thing that really shits me it's companies that think they can get away with treating you like shit. How places that do this stay in business is beyond me. Usually when they do it's because they're a monopoly company with little or no competition. Not much you can do about that but wait for the smaller competition to arrive and go with them. However, smaller businesses that think they can treat their customers rudely, almost with contempt in a lot of cases and stay in business are another story. You can do something about them. You can stop going there, tell your friends and write bad reviews via google etc.
Here is my personal list ( in no particular order ) of companies I've had such a bad customer service experience with that I would never under any circumstances use their services again.
* Europcar
* Virgin Money
* B.I.P Toyota Spares - just google them and read the reviews - you'll get the picture.
* Autobarn - PRESTON BRANCH ( NOTE: Autobarn are an excellent company overall. I am a regular customer of the Melbourne City branch who provide EXCELLENT customer service and who I would thoroughly recommend . This dishonourable mention applies only to Preston branch. )
* Biggin & Scott Real Estate - BRIDGE RD. RICHMOND BRANCH
* Melbourne City Toyota - Service Department ( pay through the nose for appallingly rude, totally complacent attitude customer service. no thanks. Shame too because the mechanics that actually do the work are great people and do an excellent job. )
Please feel free to "dis-recommend" any companies to me based on your own poor customer services experiences in a comment. I'd appreciate advanced notice of companies to avoid.
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